Returns & Refund Policy

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Jokers Wild Bikinis wants you to buy with confidence and wear with even more! We hope you are delighted with everything you buy from us. However, if you are not completely satisfied with your purchase, please let us know. If you get a product that is defective, please contact us immediately after receiving the item for instructions on how to return the item and we will replace it with the same item.

We want you to be 100% satisfied with your purchase and try to be as flexible as possible. Items must be unused. By LAW, we cannot take back any Lingerie, hosiery, undergarments, swimwear, and other intimate items that have been used or worn due to the nature of the products. You are welcome to return items if the item has not been opened or tried on.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

The buyer must send us an email or DM on Instagram within 7 days after their order tracking shows the package as delivered to process a return.